Customer Support Agent
Visa Chance:
LM Global Enterprises ltd.
掲載日: 2025/08/18
掲載期限: 2025/09/17
| エリア | Vancouver Area, BC |
|---|---|
| ポジション |
Office Administration (オフィス業務) Customer Service(カスタマーサービス) |
| その他 | $37200.00 〜 $42000 ※Yearly |
仕事内容
Title：Customer Support Agent
Company Overview
LM Global Enterprise Ltd. was founded in 2014 as a disposable eyewear online retail store. We are the first branch to open in North America after extensive success in the Oceania and South East Asia region. At LMG, we would like to build a deep and long lasting relationship with our customers. We provide the highest quality brand of contact lenses at the most reasonable price.
Job Description
We are looking for leading professionals with customer service experience to join our growing team at our Burnaby location. Apply for the Customer Support Agent position today. In this role, you will be expected to understand customer needs and see opportunities to ensure a positive customer experience.
Job duty:
- Corresponding customer’s inquiries by email, phone and live chat
- Managing customer complaints and provide appropriate solutions
- Perform other operation processing duties as assigned
- Keep records of customer interactions and follow up as necessary
- Assisting warehouse operation such as pick and pack, inventory count, etc
- Monday-Friday (9AM-5:30PM)
Company Overview
LM Global Enterprise Ltd. was founded in 2014 as a disposable eyewear online retail store. We are the first branch to open in North America after extensive success in the Oceania and South East Asia region. At LMG, we would like to build a deep and long lasting relationship with our customers. We provide the highest quality brand of contact lenses at the most reasonable price.
Job Description
We are looking for leading professionals with customer service experience to join our growing team at our Burnaby location. Apply for the Customer Support Agent position today. In this role, you will be expected to understand customer needs and see opportunities to ensure a positive customer experience.
Job duty:
- Corresponding customer’s inquiries by email, phone and live chat
- Managing customer complaints and provide appropriate solutions
- Perform other operation processing duties as assigned
- Keep records of customer interactions and follow up as necessary
- Assisting warehouse operation such as pick and pack, inventory count, etc
- Monday-Friday (9AM-5:30PM)
応募資格
Qualifications:
- Strong English (written and oral) communication skill
- Basic PC skills (MS Word, Excel)
- Organized and detail-oriented
- Ability to work independently but able to work as a team
- Problem solving skills
- A physically fit or active person would be preferable
- Must be legally entitled to work in Canada
- Candidates who are committed to a long-term opportunity with us, ideally for a duration of one year or more are preferred
- Strong English (written and oral) communication skill
- Basic PC skills (MS Word, Excel)
- Organized and detail-oriented
- Ability to work independently but able to work as a team
- Problem solving skills
- A physically fit or active person would be preferable
- Must be legally entitled to work in Canada
- Candidates who are committed to a long-term opportunity with us, ideally for a duration of one year or more are preferred
勤務場所
unit 118 6741 Cariboo Rd
Vancouver Area, BC
Vancouver Area, BC
応募方法
please send your resume to lm.global6741@gmail.com.
Note: Applicants on a temporary visa or any time-limited work permit, please include the expiration date or details in your resume.
Note: Applicants on a temporary visa or any time-limited work permit, please include the expiration date or details in your resume.
その他
Company Benefit:
- Extended Health Insurance (Dental and Vision plans)
- Paid vacation
- and more..
*Only when successfully completed probation would be applied for Company Benefit.
Schedule:
- Extended Health Insurance (Dental and Vision plans)
- Paid vacation
- and more..
*Only when successfully completed probation would be applied for Company Benefit.
Schedule: